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Lowe's · PayRx program
My Care Team
Your named care coach, supervising clinician and pharmacy support.
Your team
D
Dana R., RN
Care coach · your main contact
A
Dr. A. Okafor
Supervising clinician · reviews your plan monthly
Rx
PayRx pharmacy team
Refills, coverage and pharmacy problems
Your own doctor
Gets a summary if you choose to share it
Next coaching call
Thursday · 12:30 pm · video
with Dana R., RN
Messages with Dana
Dana R., RNHi Maria, I saw your check-in about nausea. Two things that help most people: smaller meals and sipping water through the day. Can we talk tomorrow at 9?
Yes, 9 works. It's mostly the day after my dose.
Dana R., RNThat pattern is common. I've added a note for Dr. Okafor to review with your prescriber. Talk at 9.
A real person reads every message. Dana usually replies within 2 hours.
Ask anything
Hi Maria. I can help with your medicine, side effects, food and your plan. What's on your mind?
Not a diagnosis. Urgent? Call 911. Questions for a person: 1-800-[XXX-XXXX].
Call 1-800-[XXX-XXXX]
Mon–Fri 8 am–8 pm ET
Observed Simulated care team. Not a live medical service.